Our team is constantly searching for new VIPs. All of our offers are based on play with, you guessed it, your Club Passport card. I get this question a lot! I just told you in the paragraph above, but I’ll tell you a little more. Now it’s my turn to ask you a question - what’s taking you so long to sign-up for a card? There are even more perks that accrue over time by playing with your card that may include: complimentary stay at WinStar World Casino Hotel, free meals, entertainment tickets or invitations to exclusive events. Once a member, you’ll instantly start receiving benefits that include: eligibility to participate in casino promotions, discount at Gran Via, our 500-seat buffet and discounted rates at WinStar Golf Course.

Your Club Passport card is your passport around the world, WinStar World, that is! Sign-up is free at any Players Club with a valid photo I.D. Why should I sign up for a Club Passport card? One of our most important duties is answering questions posed by you, our patrons, be that in-person at a Players Club desk or responding to a post on Facebook. Poor representative of WinStar.As some of you may know, WinStar World Casino and Resort is the biggest casino in the world (you read that right, I said world). She is not very helpful or even friendly. If you get Aubrey at the Elite check-in counter, Good Luck.

I got a lot more help from her coworker when I returned from checking out the room. I thought I would have gotten more help at the Elite check in, but I guess it was too much to ask of Aubrey. I went over to the general check in counter across the lobby and they tried everything they could to help me find my prescription glasses, including letting me return to our room to recheck.

Aubrey deigned to help me.not! When I told her I may have left them on the counter at check in, she barely checked the lost and found and told me no one had turned in sunglasses. We turned around and I went into the Elite check in station. As we were exiting after our stay, I realized I had left my prescription sun glasses. Our server at Kirby's was Jessica and she could not have been more welcoming and solicitous! Professional all the way. If you go to Winstar, connect with your host or hostess. We ate at Kirby's thanks to a great coupon, and a generous addition from our hostess, Evelyn. We had a great experience as far as the Elite Check In, the cleanliness of the room, the comfort of the bed/pillows.

Winstar casino host phone number